Industry Solutions
Small & Medium Enterprises (SMEs)
Manage internal document repositories and facilitate online collaboration for enterprise-level control.
Challenges
Common challenges faced by SMEs today:
- Personnel turnover can lead to the loss of corporate knowledge when an employee’s local computer stores a large number of daily work documents.
- Ineffective sharing of knowledge and experience by star employees.
- Lack of an audit mechanism to protect the quality of customer service and knowledge documents.
- No standardised learning system or mechanism for rapid entry into the business model.
- Inefficient retrieval of required knowledge files.
Solutions
After implementing Weaver document management system, it provides general solutions in the following areas:
- Document categorisation. Establish a unified categorisation system for documents based on departments and business lines.
- Collaboration. Online collaboration for document sharing, allowing users to preview, annotate, comment, and edit documents.
- Data synchronization. Local document synchronization between the user’s computer and the company’s knowledge base.
- Search engine. Rapid retrieval of documents using keywords, labels, and document attributes.
- Knowledge map. Create job maps, training maps, and product maps to focus systematic knowledge on display convergence.
- Knowledge community. Enables users to initiate online discussions on key issues in a timely manner.
- Standardized document approval. Establish a document approval process to ensure that business-related knowledge documents have a responsive quality control mechanism.
