Weaver Privacy Policy

Learn more about Weaver privacy policy here.

Getting started with Weaver

This Privacy Policy (hereinafter referred to as “this Policy”) applies to the official website of Weaver Network International Pte. Ltd. (hereinafter referred to as “Weaver” or “we”) and the Weaver products or services used.

This Policy will help you understand the following:

  1. How we collect and use your personal/business information.
  2. How we use cookies and similar technologies.
  3. How we share, transfer, and publicly disclose your personal/business information.
  4. How we protect your personal/business information.
  5. Your rights.
  6. How we handle children’s personal information.
  7. Updates to this Policy.
  8. How to contact us.

We value the privacy of your personal/business information and collect, use, share, and protect it in accordance with applicable laws and regulations. By using our services, you consent to the lawful collection and use of technical or diagnostic information related to you and your use of our services. The collected information is used to improve content and enhance the quality of our services.

Please read and understand this Privacy Policy carefully before using our products or services.

How we collect and use your personal and business information

Helping you become a registered user

To provide you with our products and services, we may collect your name, phone number, and email address when you register as our user. If you only need to use basic browsing services, registration and the provision of the above information are not required.

Providing products or services to you

When you use Weaver's products or services, we collect basic information necessary to provide the service, including device model, operating system, device identifier, IP address, Weaver software version number, and operation logs. Please note that individual device information and log information alone cannot identify a specific individual. However, if we combine such non-personal information with other information to identify a specific individual or use it in combination with personal information, during the combined use, such non-personal information will be treated as personal information. Except with your authorization or as otherwise provided by laws and regulations, we will anonymize and de-identify such personal information.

Other purposes

We may use information for other purposes not stated in this Policy or use information collected for specific purposes for other purposes with your prior consent.

Exceptions to obtaining authorization

According to relevant laws and regulations, we do not need to obtain your authorization in the following circumstances when collecting your personal/business information:

  1. Related to national security and defense.
  2. Related to public safety, public health, and significant public interests.
  3. Related to criminal investigation, prosecution, trial, and execution of judgments.
  4. Necessary to protect the life, property, and other significant legitimate rights and interests of individuals but difficult to obtain your consent.
  5. The collected personal/business information is voluntarily made public by you.
  6. Collecting personal/business information from legally disclosed information, such as lawful news reports and government information disclosure channels.
  7. Necessary to maintain the security and stable operation of the provided products or services.
  8. Other circumstances as provided by laws and regulations.

 

In the event that we cease the operation of Weaver’s products or services, we will promptly cease collecting your personal/business information and notify you of the cessation of operation individually or through public announcements.

How we use Cookies and similar technologies

To ensure the proper functioning of the website and provide you with a more seamless browsing experience, we store small data files called Cookies on your computer or mobile device. Cookies typically contain identifiers, website names, and some numbers and characters. We do not store any personal or privacy-related information in Cookies.

You can manage or delete Cookies according to your preferences. For more information, please refer to AboutCookies.org. You can clear all Cookies stored on your computer, and most web browsers have features to block Cookies. However, if you choose to do so, you may need to change your user settings every time you visit our website. For detailed instructions on how to change browser settings, please visit the relevant settings page of your browser.

How we share, transfer, and publicly disclose your personal and business information

Sharing

We do not share your personal information with companies, organizations, and individuals outside of Weaver's product and service providers, except for the following circumstances:

  1. Sharing with explicit consent: With your explicit consent, we may share your personal/business information with other parties.
  2. Sharing under legal obligations: We may share your personal/business information externally in accordance with legal and regulatory requirements or mandatory requests from administrative or judicial authorities.

Transfer

We do not transfer your personal/business information to any company, organization, or individual, except for the following circumstances:

  1. Transfer with explicit consent: With your explicit consent, we may transfer your personal/business information to other parties.
  2. In the event of a merger, acquisition, bankruptcy liquidation, or other situations involving mergers, acquisitions, or bankruptcy liquidation of Weaver’s service providers, if it involves the transfer of personal information, we will require the new entity holding your personal information to continue to be bound by this Policy. Otherwise, we will request the new entity to obtain your authorization and consent again.

Public Disclosure

We will only publicly disclose your personal/business information in the following circumstances:

  1. With your explicit consent or based on your active choices, we may publicly disclose your personal/business information.
  2. We may disclose your personal/business information when required by law, legal procedures, litigation, or mandatory requests from government authorities. In such cases, we will promptly notify you of the disclosure request unless prohibited by law.

Exceptions to obtaining authorization for sharing, transfer, and public disclosure of personal/business information

Sharing, transfer, and public disclosure of your personal/business information do not require your prior authorization in the following circumstances:

  1. Related to national security and defense.
  2. Related to public safety, public health, and significant public interests.
  3. Related to criminal investigations, prosecutions, trials, and judgments.
  4. Personal/business information that you voluntarily disclose to the public.
  5. Collection of personal/business information from legally disclosed information, such as lawful news reports and government information disclosure channels. According to legal provisions, sharing, transfer, and public disclosure of de-identified personal information that cannot be re-identified and does not allow identification of the data subject will not be considered as sharing, transfer, and public disclosure of personal information. For such data, no separate notification or consent is required for its storage and processing.
 

How we protect your personal/business information

Industry Standard Security Measures

We have implemented industry-standard security measures to protect the security of the personal/business information you provide, preventing unauthorized access, disclosure, use, modification, damage, or loss of personal/business information. We also provide secure browsing through the HTTPS (HyperText Transfer Protocol over Secure Socket Layer) protocol on the Weaver website. We use encryption technology to enhance the security of personal/business information.

Trusted protection mechanisms are deployed to prevent malicious attacks on personal/business information. Access control mechanisms are in place to ensure that only authorized personnel can access personal/business information. We conduct security and privacy protection training programs to enhance employee awareness of the importance of protecting personal/business information.

Prevention Measures

We will take reasonable and feasible measures to avoid collecting irrelevant personal/business information. We will only retain your personal/business information for the period necessary to achieve the purposes described in this policy, unless an extension of the retention period is required or permitted by law.

Internet Security

The internet is not an absolutely secure environment. We strongly advise you not to use communication methods that are not recommended by Weaver to transmit personal/business information. Please safeguard your personal/business information and provide it to others only when necessary. If you discover that your personal/business information, especially your account or password, has been leaked, please contact Weaver customer service immediately so that we can take appropriate measures based on your request. Please use complex passwords to help ensure the security of your account. We will make every effort to ensure the security of any information you send to us.

If our physical, technical, or managerial protective measures are compromised, resulting in unauthorized access, disclosure, tampering, or destruction of information, leading to damage to your legitimate rights and interests, we will assume corresponding legal responsibilities.

Incident Management

In the event of a personal/business information security incident, we will promptly notify you in accordance with legal and regulatory requirements. The notification will include the basic information of the security incident and its potential impact, the measures we have taken or will take to address the incident, suggestions for you to prevent and mitigate risks, and remedial measures for you. We will notify you of the incident through email, letter, phone, or push notification. If it is difficult to notify individuals one by one, we will publish a notice in a reasonable and effective manner. Additionally, we will report the handling of personal/business information security incidents to regulatory authorities as required.

Consent

By submitting personal/business information through the Weaver platform, you agree and authorize Weaver to collect, use, share, and protect your personal/business information. If you wish to withdraw your consent due to special circumstances, please contact us in a timely manner so that we can take appropriate actions.

Your Rights

You have the following rights to access and manage your personal information:

Accessing your personal information

You have the right to access your personal information, except where otherwise stipulated by laws and regulations. You can access your personal information through the following methods:

  • Account information: If you wish to access or edit your personal basic information, change your password, or add security information in your account, you can do so by logging into your account and accessing the “Personal Center” section. If you are unable to access such personal information through the above methods, you can contact Weaver customer service at any time. We will respond to your access request within 30 days.

Correcting or supplementing your personal information

If you find that the personal information we process about you is incorrect, you have the right to request us to correct or supplement it.

Deleting your personal information

You can request the deletion of your personal information in the following circumstances:

  • If our processing of personal information violates laws and regulations.
  • If we collect and use your personal information without obtaining your explicit consent.
  • If our processing of personal information violates the agreements with you.
  • If you no longer use our products or services, or if you voluntarily request to delete your account.
  • If we no longer provide products or services to you.

 

If we decide to respond to your deletion request, we will also notify other entities that have obtained your personal information from us and request them to delete it in a timely manner, unless otherwise provided by laws and regulations or unless these entities have obtained your independent authorization.

After you delete information from our services, we may not immediately delete the corresponding information from the backup systems, but we will delete such information when the backups are updated.

Account Deactivation

When you need to terminate the use of Weaver products or services, you can apply to deactivate your Weaver account. You can apply for account deactivation through manual means.

Withdrawal of Consent

When you need to withdraw the system's authorization to Weaver, you can enter the system settings to cancel the authorization to Weaver.

Restriction on Automated Decision Making

In certain business functions, we may make decisions solely based on non-human automated decision-making mechanisms, including information systems and algorithms. If these decisions significantly affect your legitimate rights and interests, you have the right to request an explanation from us. We will also provide a method for filing complaints, as long as it does not infringe upon Weaver's trade secrets, the rights of other users, or the public interest.

Responding to Your Requests

To ensure security, you may need to provide a written request or other means of proving your identity. We may first ask you to verify your identity before processing your request. In the following circumstances, we will be unable to respond to your requests as required by laws and regulations:

  • Related to national security or national defense security.
  • Related to public safety, public health, or major public interests.
  • Related to criminal investigation, prosecution, trial, and enforcement of judgments.
  • There is sufficient evidence to show your subjective malice or abuse of rights.
  • Responding to your request would cause serious harm to your or others’ legitimate rights and interests.
  • Involving trade secrets.
  • Needing to comply with court subpoenas, legal orders, or legal procedures.
  • You have not paid the fees related to the services.
  • Issues arising from natural disasters.
  • War, military actions, riots, or armed rebellions, etc.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor's IP address and browser user agent string. This information helps us detect and prevent spam.

An anonymized string created from your email address (referred to as a hash) may be provided to the Gravatar service to check if you have an associated profile picture. The Gravatar service's privacy policy can be found at this link: https://automattic.com/privacy/. After your comment is approved, your profile picture will be visible to the public alongside your comment.

Media

If you upload images to the website, please ensure that they do not contain embedded location data (EXIF GPS). Visitors to the website can download and extract location data from such images.

Contact forms

If you use our contact forms, we may collect personal data that you voluntarily provide to us. This may include your name, email address, and any other information you choose to share.

Cookies

If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These cookies are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

When you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie does not contain any personal data and is discarded when you close your browser.

Upon logging in, we will set up several cookies to save your login information and display preferences. Login cookies last for two days, while screen options cookies last for one year. If you select "Remember Me", your login will persist for two weeks. Logging out of your account will remove the login cookies.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie contains no personal data and only indicates the ID of the article you edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g., videos, images, articles) from other websites. Embedded content behaves in the same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content. This includes tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We may use analytics services to collect and analyze data about user interactions with our website. These services help us understand user behavior and improve our services. The data collected is aggregated and does not personally identify individual users.

Who we share your data with

We do not share your personal data with third parties unless it is necessary for the provision of our services, required by law, or with your explicit consent. We may engage trusted third-party service providers who assist us in operating our website and conducting our business. These service providers are bound by confidentiality obligations and are prohibited from using your personal data for any other purposes.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is done so that we can recognize and approve any follow-up comments automatically, instead of holding them in a moderation queue.

For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time, except they cannot change their username. Website administrators can also see and edit that information.

Where we send your data:

Visitor comments may be checked through an automated spam detection service.

Additional Information

Our products, websites, and services are primarily intended for adults. Without the consent of parents or guardians, children under the age of 16 are not allowed to create their own user accounts. In cases where we collect personal information of children with the consent of parents, we will only use or disclose this information when permitted by law, with explicit consent from parents or guardians, or when necessary to protect the children. If we discover that we have collected personal information of a child without verifiable parental consent, we will make efforts to delete the relevant data as soon as possible.

In the unfortunate event of a data breach, we have established procedures to promptly identify, assess, and mitigate the impact of such incidents. Our dedicated response team follows a predefined incident response plan that includes, but is not limited to, isolating affected systems, investigating the breach, and notifying the appropriate authorities and affected individuals, if required by applicable laws. We strive to minimize any potential harm resulting from data breaches and take necessary steps to prevent future occurrences.

We may receive data from trusted third-party sources to enhance our services and improve user experience. These third parties may include business partners, service providers, or publicly available sources. Prior to obtaining data from these sources, we ensure that they have obtained the necessary consent or have a legitimate legal basis for sharing the information. We only receive data that is relevant and necessary for the purposes outlined in our privacy policy.

We may engage in automated decision-making or profiling activities using user data to enhance and personalize our services. These processes may involve analyzing user behavior, preferences, or other relevant factors to provide tailored recommendations, advertisements, or content. However, we are committed to ensuring that such activities do not result in any discriminatory or negative effects on individuals. Users have the right to object to automated decision-making, and we provide mechanisms to review and challenge these decisions.

We comply with applicable industry regulations and may be required to disclose personal data in response to lawful requests from regulatory authorities or as otherwise mandated by law. We may also disclose information to protect our rights, enforce our terms of service, or respond to legal claims.

Please note that this privacy statement applies solely to our services and may not cover the privacy practices of third-party websites or services that may be linked or integrated with our offerings. We encourage you to review their respective privacy policies.

If you have any questions or concerns about our privacy practices, please contact us using the provided channels. We will be glad to assist you and address your inquiries.

Contact Us

If you have any questions, concerns, or suggestions regarding this privacy policy, please contact us through the following channels:

Email: support@weaver.com.sg

Contact: +65 6908 5816

© Weaver Network Technology Pte. Ltd. All rights reserved.

Last update on: 12 November 2020

Welcome to Weaver.

Free demo on us. Get started today.

Free demo on us.
Get started today.

Welcome to Weaver.

Free demo on us. Get started today.

Free demo on us.
Get started today.